Payment Policy
Last Updated: May 17, 2026
This Payment Policy explains the payment methods, transaction procedures, billing practices, and related terms that apply when you make a purchase through Actfitpro.
By placing an order with Actfitpro, you agree to the payment terms described below.
1. Accepted Payment Methods
Actfitpro offers secure and convenient payment options for customers purchasing our home and everyday-living products.
Depending on your country, device, and checkout availability, we may accept:
- Visa
- MasterCard
- American Express
- Diners Club
- PayPal
- Apple Pay
- Google Pay
- Other credit or debit cards and payment methods displayed at checkout
The payment options available to you will be shown during checkout.
Availability of a particular payment method may vary by country or region and may change from time to time.
2. Payment Authorization
Payment is generally required at the time your order is placed.
When you submit an order, you authorize Actfitpro and our authorized payment service providers to charge the payment method selected during checkout for the total amount displayed in your order summary.
Depending on your bank or payment provider, a transaction may initially appear as a pending authorization before the payment is fully processed.
An order is not considered successfully paid until the applicable payment provider has authorized or confirmed the transaction.
3. Order Total
Before completing your purchase, you will be given an opportunity to review the applicable charges associated with your order.
Your final order total may include:
- Product price
- Shipping charges
- Applicable taxes or duties, where collected at checkout
- Discounts or promotional adjustments
- Other charges clearly disclosed before payment
Please review your order information carefully before submitting payment.
4. Currency
Prices displayed on Actfitpro may be shown in USD or another supported currency, depending on the storefront, customer location, or checkout configuration.
The currency applicable to your transaction will be displayed before you complete your purchase.
If your bank account or payment card uses a different currency, your bank, card issuer, or payment provider may perform a currency conversion. Any exchange rate, foreign transaction fee, or other conversion-related charge imposed by your financial institution is determined by that institution and is not controlled by Actfitpro.
5. Payment Security
Protecting payment information is important to us.
Actfitpro works with established third-party payment processors and payment platforms to process transactions securely. Payment information is handled through the applicable payment provider's systems and security procedures.
We do not recommend sending complete credit card numbers, card security codes, passwords, or other sensitive payment credentials to us by email or through ordinary customer-service messages.
6. Payment Verification
In certain circumstances, an order may require additional verification before it can be processed.
This may occur when our systems or payment partners identify unusual transaction activity, inconsistent billing information, repeated payment attempts, or other circumstances that require additional review.
We may contact you using the information provided with your order to confirm certain transaction details.
Actfitpro reserves the right to delay, decline, or cancel an order when payment cannot be verified or when we reasonably believe that a transaction may be unauthorized or fraudulent, subject to applicable law.
7. Failed or Declined Payments
A payment may be declined for reasons including insufficient funds, incorrect card information, bank restrictions, payment-provider security controls, or mismatched billing details.
If your payment is unsuccessful, please verify the information entered during checkout and try again.
You may also:
- Use another available payment method;
- Contact your bank or card issuer for additional information; or
- Contact Actfitpro customer support if you believe the issue relates to our checkout process.
Actfitpro generally does not receive detailed information about why a bank or card issuer declines a particular transaction.
8. Pending Charges
After an unsuccessful or interrupted payment attempt, you may occasionally see a temporary pending authorization on your account.
A pending authorization does not necessarily mean that Actfitpro has successfully collected the payment.
In many cases, unsuccessful authorizations are automatically released by the bank or payment provider. The time required for the pending amount to disappear depends on your financial institution.
If you have questions about how long an authorization will remain pending, please contact your bank or payment provider directly.
9. Duplicate Charges
If you believe you have been charged more than once for the same order, please first check whether one of the transactions is listed as a temporary or pending authorization.
If multiple charges have been fully completed, contact support@actfitpro.com and provide your Order Number, the email address used for the purchase, and relevant transaction information.
For your security, please do not send your full payment card number or security code by email.
10. Promotional Codes and Discounts
Eligible promotional or discount codes must normally be entered during checkout before payment is completed.
Unless otherwise stated in the applicable promotion:
- Promotional codes cannot be exchanged for cash;
- Certain products or orders may be excluded;
- Minimum purchase requirements may apply;
- Promotions may have expiration dates;
- Multiple promotional codes may not be combined; and
- Discounts generally cannot be applied retroactively after an order has been completed.
Please confirm that the expected discount appears in your order summary before submitting payment.
11. Taxes, Customs and Import Charges
Depending on the destination and applicable laws, taxes may be calculated and collected during checkout.
International shipments may also be subject to customs procedures, import taxes, duties, or other charges imposed by local authorities or carriers.
Where such charges are not expressly included in the amount collected by Actfitpro at checkout, they may remain the responsibility of the recipient, subject to applicable law.
Any applicable charges will be handled according to the shipping destination, local regulations, and the terms disclosed during checkout.
12. Refunds
Approved refunds will generally be issued to the original payment method used for the purchase unless otherwise required by applicable law or agreed upon by Actfitpro.
Once a refund has been processed by us, additional time may be required for your bank, card issuer, or payment provider to post the funds to your account.
The processing time varies between financial institutions and is outside our direct control.
Refund eligibility, return requirements, cancellation conditions, and any applicable exclusions are governed by the Actfitpro Return & Refund Policy and applicable consumer-protection laws.
13. Order Cancellations and Payment Reversals
If an eligible order is successfully canceled before fulfillment, the corresponding payment may be voided or refunded, depending on the status of the transaction.
If the payment has not yet been fully captured, your financial institution may simply release the authorization.
If payment has already been completed, an approved refund will normally be returned to the original payment method.
Please refer to our cancellation and refund terms for additional information.
14. Chargebacks and Payment Disputes
If you do not recognize a transaction or believe there is a problem with your Actfitpro order, we encourage you to contact our customer support team so that we can review the matter.
Please provide your Order Number and a description of the issue.
Nothing in this Payment Policy limits any rights you may have to contact your bank, card issuer, payment provider, or other relevant authority regarding a transaction.
15. Changes to This Payment Policy
Actfitpro may update this Payment Policy from time to time to reflect changes to our payment methods, checkout processes, business practices, or applicable legal requirements.
When changes are made, the revised version will be posted on our website with an updated “Last Updated” date.
Changes will apply as permitted by applicable law.
16. Contact Us
If you have questions regarding a payment, billing issue, refund transaction, or an Actfitpro order, please contact us:
Brand: Actfitpro
Email: support@actfitpro.com
Phone: +1 812-306-7501
Support Hours: 9:00 AM–5:00 PM ET
Operating Company: LIUTONG INC
Registered Address: 6 Crestaloma Dr Pueblo CO 81005 US